- Is everything included in every plan?
- Yes. Every module and the full compliance spine are included in Business, Enterprise, and self-hosted — there is no feature-gated “lite” version. Plans differ by deployment and by the depth of support and assurance, not by which capabilities you unlock.
- What’s the difference between Business and Enterprise?
- The same complete platform — the difference is the engagement. Enterprise adds dedicated onboarding, validation evidence for your submission, 24/7 support with a named CSM, and a security review for large, regulated rollouts.
- Can we run TraceUnified on-premise or air-gapped?
- Yes. Self-hosted lets you run the complete platform in your own environment — your data center, your cloud account, or a fully isolated network. You decide where it lives; we don’t touch your infrastructure.
- What’s included in the trial?
- A full 30-day trial in your own isolated workspace, pre-loaded with an industry-specific project so you can evaluate TraceUnified on real, connected work — not an empty shell.
- How is it secured?
- On our cloud, per-tenant database isolation on AWS with encryption in transit and at rest; self-hosted, your own controls. SSO/SAML, granular roles, and a tamper-evident audit trail throughout, in every deployment.