Courses

A course is a unit of training — the material someone needs to learn and a record that they did. TraceUnified handles both training you deliver in-app and training completed elsewhere, so your competency records are complete in one place.

Internal courses

An internal course hosts its material in the platform. Learners work through content — documents to read and videos to watch — and their progress is tracked as they go. Because the material and the completion record live together, there’s no gap between “we have a procedure” and “people have actually been trained on it.”

External courses

Not all training happens in TraceUnified. An external course records training completed in another system — a learning management platform, an instructor-led session, an external certification. You capture that the training was done (and where), so externally delivered competency still shows up in your records rather than sitting in a separate system the auditor can’t see.

Assigning courses

Training only matters if the right people take it. Courses are assigned — to individuals or by role — typically with a due date, so each person has a clear set of training they’re responsible for and a deadline to complete it. Assigning by role keeps requirements current as people join or change responsibilities, rather than relying on someone to remember.

Prerequisites and paths

Courses can depend on one another, so a learner completes foundational training before advancing, and related courses can be grouped into a path. This structures a training program rather than leaving it as a flat list — someone is guided through the right sequence for their role.

From course to competency record

Completing a course — and, where required, passing its assessment or signing an acknowledgment — produces the competency record your quality system depends on. The next articles cover those two ways of confirming that training actually took hold.