Administration
Configure the organization and its projects — users and roles, item types and fields, picklists, workflows, templates, compliance frameworks, and system settings.
Administration is where the product development process is configured: who has access, how records are structured, how they move through their lifecycle, and how the system behaves. Start from a template modeled on best practice, then tailor it to your environment.
Administration is organized into eight groups, each documented below.
Organization
- Users — inviting and managing accounts
- Groups — organizing users into reusable sets
- Roles & permissions — what users can do
- Approval rules — defining approval chains
- Pending approvals — monitoring sign-offs in flight
- Set up users, roles & permissions — a step-by-step walkthrough from defining roles to invited, access-controlled users
Projects
- Projects — creating and organizing projects
- Project permissions — per-project access
- Module access — which modules a project uses
- Create & organize projects — create projects, organize with folders, archive completed work, and govern each from the start
Configuration
- Item types & fields — the structure of records
- Model configuration — the architecture modeling language
- Picklists — reusable option lists
- Lookup matrices — table-driven values
- Relationships — link types and trace rules
- Workflows — states, transitions, and controlled statuses
- Test configurations — environments and platforms
- Configure item types, fields & workflows — a step-by-step walkthrough from a new record type to a controlled workflow
- Configure relationships & trace rules — define the link types and rules that govern the trace thread, then confirm it end to end
Content
- Releases configuration — organization-wide release oversight
- Item & document templates — reusable record and document structures
- Report templates & permissions — report templates and access
- Macro library — reusable content snippets
- Review center — review defaults and templates
- Create reusable templates — build item and document templates and the macros that keep content consistent
Compliance
- Compliance frameworks — regulatory standards and data integrity
- Training configuration — courses, assignments, requirements
- Compliance verification — coverage rules and checks
- Quality analysis — quality scoring rules
- Tag management — tags and tag categories
- Set up a compliance framework — enable regulatory standards, configure data integrity, and apply frameworks to projects
- Configure electronic signatures & sign-off — gate controlled states behind approval chains and confirm the Part 11 signing act
Access control
- Lock management — overseeing record locks
- Access rules — how access is resolved and enforced
- Govern access with roles, projects & modules — design a role baseline, adjust per project, and scope module access
- Manage record locks — see what’s locked, by whom, and clear stuck locks with an accountable override
Audit & system
- Audit logs — reviewing and exporting the audit trail
- System settings — identity, branding, formatting, policies
- Dashboards — available widgets and defaults
- Email notifications — delivery, templates, and events
- License management — license, seats, and usage
- Scheduled jobs — recurring background work
- System logs — operational logging
- Review & export the audit trail — filter the consolidated trail and produce a defensible export for an inspection
- Configure email notifications — set up SMTP delivery and the events and templates behind notification emails
- Configure organization identity & settings — set branding, localization, record IDs, the email sender, and governance policies
- Configure dashboards — curate available widgets and set sensible defaults across the organization
- Manage your license & seats — activate your license key and track seats, usage, and expiry
- Oversee scheduled jobs — review scheduled background work, its cadence, and run history
Integrations
- Data import — administering data brought into the platform
- API access — API keys for programmatic integration
- Administer data imports — keep imports on a governed path and use import history for provenance
- Set up API access — create named, project-scoped API keys and revoke them cleanly