Manage portal administrators

Invite and manage the administrator accounts that run your identity portal — assign roles, let the platform handle password setup, and deactivate promptly, because these accounts hold the keys.

User Management governs the administrator accounts that run your organization’s identity and access setup — the IT and security admins who manage the portal itself, distinct from the broader user base managed in-product. Because these accounts can change how everyone authenticates, they’re worth managing deliberately. For the concepts, see User Management.

Invite and assign an administrator

Adding an admin is an invitation plus a role; the credential setup is handled for you.

Before you start In the Identity Portal, go to User Management. You'll need administrator access.

Invite an administrator and assign their role.
Let the platform handle password setup securely — it issues a temporary password the person uses to establish their own, so you never set or handle their credential.

Result A new portal administrator, set up without anyone handling their password by hand. See User Management.

Keep the roster current

The value of an explicit admin roster is that it stays accurate.

Manage each admin's status — active or inactive — over time.
Reset credentials when needed, and deactivate an account promptly when someone no longer needs portal access.
Keep the list current, so it's never a mystery who holds this level of control.

Result A deliberate, current account of exactly who can change your access configuration.

Note Identity Portal admins hold the keys — they can change single sign-on, provisioning, and security policy. That makes these accounts especially sensitive, so deactivating promptly when someone leaves is core security hygiene, not housekeeping. The wider user base is a separate concern, handled through automated provisioning.

Where to go next

For the rules these admins operate under, see Security Policies; for the record of portal access, see Authentication Logs. To provision the broader user base automatically, see User Provisioning.