Set up a custom domain
Serve your workspace under your own web address — add a DNS record, verify ownership, and get an SSL certificate provisioned and renewed for you automatically.
A custom domain lets your organization reach TraceUnified under your own web address rather than a shared one, so users sign in somewhere that reads as yours and the platform feels like part of your environment. This guide points your DNS, verifies the domain, and lets SSL be handled for you. For the concepts, see Custom Domain.
Point and verify your domain
Setup is a DNS change followed by a verification step that proves the domain is yours.
Before you start In the Identity Portal, go to Custom Domain. You'll need administrator access and the ability to edit your DNS.
- Add a CNAME record in your DNS that points to TraceUnified.
- Verify the domain from the portal — verification confirms you control it before it's activated, which is what stops anyone pointing a domain they don't own at your workspace.
Result A verified domain, ready to serve your workspace. See Custom Domain.
Let SSL and maintenance be handled
Once ownership is proven, the secure-transport side is automatic.
- Once verified, an SSL certificate is provisioned automatically, so the domain is served securely over HTTPS without you managing certificates.
- Track the domain's status through setup and verification, and remove the custom domain if you ever need to revert to the default address.
Result A secure custom address with certificate renewal handled for you — nothing to track.
Note A custom domain is part branding, part trust: users recognize and trust an address on your own domain. It works alongside your organization settings and single sign-on to make the platform feel like a native part of your environment rather than a separate tool.
Where to go next
For the organization-level settings a custom domain sits among, see Organization. For signing in under your domain through your identity provider, see SSO Configuration.