System logs
Inspect operational logs for troubleshooting and observability.
System logs capture the platform’s operational events — the technical record of what the system itself is doing. Where the audit trail records business actions for compliance, system logs record operational events for troubleshooting and observability.
What the logs show
System logs record events at different levels — from routine information through warnings to errors — so you can see both that the platform is operating normally and where something has gone wrong. You can filter by level to focus on what matters: surface only errors when investigating a problem, or review the broader picture when checking overall health.
Audit trail versus system logs
It’s worth keeping the two straight. The audit trail answers “who changed this record, and when?” — it’s compliance evidence. System logs answer “is the platform working, and what happened technically?” — they’re operational diagnostics. Both matter, but for different reasons, and they’re reviewed in different places.
Observability for a regulated system
For a platform that holds regulated records, operational health isn’t incidental — availability and correct operation are themselves part of a dependable system. System logs give administrators the visibility to catch and diagnose issues, complementing the scheduled jobs view and rounding out the picture of how the system is running.